Terms of service
Welcome to The Chateau Collections! By visiting our website or purchasing from us, you agree to the following terms and conditions. Please read these terms carefully before using our site.
Website Use
By using this website, you agree to use it only for lawful purposes and in a way that does not harm, restrict, or interfere with the website other customer's ability to ability to use it.
Products & Availability
We do our best to display our products accurately, including colors, descriptions, and details. However, colors may vary slightly depending on your device settings.
Product availability may change at any time. We reserve the right to limit quantities, discontinue products, or update product information as needed.
Orders
By placing an order, you agree that:
- All information provided is accurate and complete.
- You are authorized to use the payment method provided.
- You are responsible for reviewing your order details before submitting your purchase.
The Chateau Collections reserves the right to refuse or cancel orders with necessary, including cases involving suspected errors, fraud, or incorrect pricing.
Pricing & Payments
All prices are listed in the U.S. dollars unless otherwise stated. Prices are subject to change without notice.
Payment must be received before orders are processed.
Custom & Personalized Items
Custom or personalized items are created specifically for the customer and may not be eligible for cancellation, returns, or exchanges once production has begun.
Bakery Products
Fresh baked goods are prepared with care and attention to quality. Due to the perishable nature of food products, bakery items cannot be returned or exchanged.
Please contact us if there is an issue with your order so we can work toward a resolution.
Intellectual Property
All content on this website, including photographs, logos, designs, text, and branding belong to The Chateau Collections and may not be copied, reproduced, or used without permission.
Third-Party Services
Our website may use third party services, such as payment processors and shipping providers. Your use of these services may also be subject to their own terms.
Limitation of Liability
The Chateau Collections is not responsible for delays, damages, or issues caused by circumstances outside of our control, including shipping carrier delays, weather, natural events, or other unforeseen circumstances.
Changes to These Terms
We reserve the right to update or change these Terms of Service at any time. Any changes will be posted on this page.
Contact Us
If you have questions about these Terms of Service, please contact us:
The Chateau Collections
chateaudesserts@gmail.com
or
chateauclassiqueboutique@gmail.com